CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Marty's Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Marty's Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

Quote reviewicon

Luis was friendly and helpful. He made sure to explain everything that was wrong with my car and fixed it quickly! Will definitely be back.

, 11/25/2022

I went here in May of 2022 for a few issues with my suspension, serpentine belt, and brakes. Mary at the front desk was awesome, and updated me very quickly throughout the day after dropping my car off to let me know of additional issues with the suspension they found. I was expecting the repair to take the better part of a week, they had it all done within less than 24 hours! Great service, car now drives like I just purchased it new. I highly recommend Marty's for complex mechanic work.

, 06/06/2022

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Im SO pleased with you! I intended on sending a thank you card! Im sending in both 20 year old cars. I appreciate that you're always there for us!???

, 01/18/2022

Partners

ASE (Automotive Service Excellence)
Jasper
ASA Member (Automotive Service Association)
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Gates
Parts Master
Walker
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City of Aurora Illinois
St. Jude's Children's Research Hospital
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