Customer Survey

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Marty's Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Marty's Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

Aurora, IL

We have several vehicles in our household. All of them go to Marty’s for maintenance and repair. Mary is awesome to work with when we drop off, pay, and pick up. She really knows the business and is on top of everything. Luiz and his team know cars. Fr on the lowly Chevy Sonic to Jaguars, Porsches, and everything in between, this team can fix anything on time and at a fair price. They also do restoration work and they are damn good at it. I wish that I could recommend Marty’s a thousand times but you get the picture.

Terry Wellman, 10/01/2026

Aurora, IL

Needed to replace the turbo and glow plugs on my Ford E350 diesel van No other local shop would tackle this job. Marty's did a great job and it runs like new.They will be the shop I use for all my repairs from now on.

Phil Silagi, 09/14/2026

Aurora, IL

Great job on getting brakes replaced!!

Arnold Schramel, 09/14/2026

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